Terms & Conditions

Return Policy
Privacy Policy
Account Information
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Trademark & Copyright Notice

Place An Order By Mail, Phone, Fax, Email Or Website

Hours Of Operation
24/7 8:00AM-8:00AM PST

Please contact a customer service representative to place and order, with any questions about products or an order you have placed.

Read our terms & conditions for more information on how to receive free shipping, warranty & return policies and privacy. 


Order by Phone: 1(989) 640-3131
Order Online: www.avortec.com
Order by Email: customerservice@Avortec.com

Payment - We accept VISA, MasterCard, American Express, Discover, Check or Money Order made out to AVORTEC Inc. You will be charged the "Unit Price" per item ordered plus any applicable shipping costs and sales tax of 9.25% for orders shipped to California. Your credit card charged when the item is shipped.

Price Guarantee

If you find a lower priced item after all discounts, shipping and taxes are applied tell us where and we will try to match or beat that price.

Shipping And Tracking

Avortec.com ships within the continental United States, Alaska, Hawaii and Canada.

Track Your Order

To Track your order go to - www.ups.com

Shipping Rates 

*Free Shipping applies only to orders shipped within the continental United States on specially marked items. Orders shipped to Alaska and Hawaii are charged standard shipping rates.

International orders are charged standard shipping rates.

Shipping is charged for certain special order items.  All other orders will be shipped at standard ground and overnight rates.
You can estimate your shipping charges before checkout from the checkout screen.

Shipping Method Name Shipping Charge

Overnight Please Call For Product Availability
Costs Reflect Standard Shipping Rates. Cost Depends On Size, Weight And Number Of Items Shipped, Location, Morning, Saturday Delivery Methods.
(Except Alaska And Hawaii standard shipping rate applies)
Standard UPS Ground Charged At Standard Rates

Limited Availability - If an item you order is not in stock, we will not process your order until we confirm the item's delivery status with you. You may cancel your order if the delivery status of a backordered item is not satisfactory.

Sales Policy

All sales submitted on the web site are final. Prices subject to change without notice. Avortec.com is not responsible for typographical or other errors.

Return Policy - Items may be returned within 7 days for refund in original packaging. A 25% restocking fee applies if items are used, damaged or worn when returned. Fee may be waived if ordering a similar replacement item. Customer is responsible for return shipping on special order items. Please call 1 (855) 452-2837 to receive a Return Merchandise Authorization (RMA#) and shipping instructions for all refunds.

Returns may be shipped back to AVORTEC in like new condition for full credit less any non-product related fees (shipping, transaction and insurance) are not refundable and will be charged. Restocking fee applies to damaged or worn products, products missing original packing materials, literature, tags, labels or other materials included in original packaging.

Defective Items - Defective items may be returned for refund or replacement subject to the following restrictions: You must contact AVORTEC Inc. to get an RMA#. Return Authorization number must be on the shipping label, not the carton. PLEASE DO NOT WRITE ON THE CARTON. All products must be returned in original condition including packaging, tags, warranty cards, manuals, and accessories. Defective consumables are non-refundable unless returned unused in their original packaging. Some items may only be returned for replacement and not for refund. Special orders may not be returned. All returns must be shipped freight prepaid. Any returns found to be non-defective are subject to a restocking fee of up to 25% and all non-product related fees (shipping, transaction and insurance) are not refundable.

Avortec Products: You must return to an authorized customer service center for repair only.

Warranty Information - All product are covered by the Avortec 5 years warranty or standard manufacturers warranty. Please refer to the products’ warranty information for service.

Warranty is non-transferable. Product must be bought from AVORTEC or an Authorized Reseller. You must provide proof of date of purchase.

Order Cancellations - We reserve the right to cancel a sale or to issue an RMA for merchandise that is advertised in error, is unexpectedly out of stock, does not conform to specifications, or was shipped in error.

System Availability - We make every effort to maintain 100% system availability, however, we are not responsible for orders that are not accepted or processed due to technical difficulties.

Privacy Policy

Account Information

In order to better provide you with numerous products and services and save time when reordering products, you have the option to setup and account. Your email address maybe used to notify you of special products or services. The account information such as shipping address, and payment details is used by AVORTEC to fulfill your order.

Please See Terms and Conditions. Basically we do not sell any information we collect. It is used only to mail, or email items you request, news, special events, promotions, sales or coupons. Send email to customerservice@Avortec.com to update your preferences or login to your account and remove options.

Security - How we protect your personal Information

All payment information is encrypted during the transaction.

When you enter this information, we will save it in your account profile so that you won’t have to enter it again. Account information such as shipping address, and payment details are used by AVORTEC to fulfill your order.

Your Account

To modify your personal information, shipping details or email address you must:

1) login into my account

2) enter your account login and password

3) update your account information by clicking on "My Account"

Forgot Your Password?

Click here to have it sent to you

Newsletters & Promotional E-mails

AVORTEC sends out promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at customerservice@Avortec.com with the subject REMOVE provide your name, company name and email address in the body of the email so that we may access your account and update the information. You may also choose not to receive email in your account by deselecting the appropriate option Modify Personal Information .

We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.

Trademark & Copyright Notice

All site contents are the copyright of AVORTEC, Inc., trade partners, or manufacturers in the United States and other countries. Contents may not be duplicated without permission. AVORTEC is a registered trademark of AVORTEC Corporation. All rights reserved.
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